Refund Policy
Learn about GouvGo's refund practices and how we handle your requests.
Scope
This policy applies to all GouvGo service categories including:
- Visa consultancy
- Study abroad support
- Test coaching
- And related services
Please note that different rules may apply depending on the specific service type.
Refund Process
To request a refund, email uvtoursbangalore@gmail.com with:
- Invoice or proof of purchase
- Clear reason for cancellation
Refunds will be processed and credited within 7–14 working days using the original payment method.
Refund Eligibility
Coaching Services
- Cancellation 7 days or more before the course start date: Full refund.
- Cancellation less than 7 days before the course start date: 50% refund.
Contact
For all refund or cancellation requests, please contact: uvtoursbangalore@gmail.com